Alberto
10/10
Italia 🇮🇹
Sono stato tante volte in questa struttura, la prima volta 19 anni fa e quando ritorno è sempre TOP
Pro: Colazione e cena al TOP. Pace indescrivibile sull'isola. Lo staff premuroso e sempre pronto a soddisfare ogni esigenza. La chiesa (una delle prime costruzioni sull'isola) è incantevole.
Contro: Aggiornerei la tecnologia nelle stanze. Interruttori, comandi e placche sono datati e in plastica. Parlando con il personale ci è stato comunicato che durante la chiusura invernale sarà eseguito un profondo restyling alle camere.
Albina
10/10
Regno Unito 🇬🇧
The most beautiful place in the whole world
Pro: The best hotel ever. Speechless to explain, hidden gem in Venice, most beautiful place in the world!!! Was there 2 times this year and definitely will back in the spring
D_calvet
9/10
Spagna 🇪🇸
A true palace in its own island, like living a dream
Pro: The lush, expansive gardens are simply unmatched, as are the activities on offer – from cycling around the island and reading while watching the sunset, to playing tennis or taking peaceful walks. It’s an experience that’s almost impossible to find anywhere else in Venice. The rooms were spacious, and as the hotel has been recently refurbished, everything is in perfect condition. The main building feels like a palace, with its wide corridors and magnificent staircases adorned with Murano chandeliers – giving the impression of living in a royal residence. The staff were genuinely warm and welcoming, and the breakfast was delicious – plentiful without being wasteful, striking exactly the right balance in every respect.
Contro: As the hotel is only a few years past its inauguration, it still feels as though certain aspects could be further refined. If you’re hungry and not especially patient, I would advise against dining at the bar. We tried on three occasions, and the shortest waiting time from order to service was 45 minutes — once exceeding an hour — far too long for a simple club sandwich. In addition, special requests don’t always seem to be properly noted. I asked for fresh milk to be kept in the minibar throughout my stay; it was only provided on the first day and again on the day I reminded them. On the remaining days, there was none. A minor detail, perhaps, but one that feels out of place in a hotel of such otherwise impeccable standards.
Albina
10/10
Regno Unito 🇬🇧
Pro: Tried most of luxury properties in Venice, but here is the best one, close to San Marco and very private. The most delightful experience with spa and especially therapists Olga. Definitely would like to visit again
Arron
10/10
Regno Unito 🇬🇧
Pro: The whole experience was amazing, the staff, the rooms, the food as well as the outdoor facilities made it an unbelievable experience.
Amanda
9/10
Regno Unito 🇬🇧
Lovely stay
Pro: Staff, breakfast, water shuttle, everything was excellent
Contro: The cost of the stay was excessive but we believe this was due to the Venice film festival There was some work being done in the area outside our room. The noise of the drilling was very noisy. Fortunately we had a sleep at the pool (we had a very early flight) so we just put up with the noise. This was only a small issue, we would still definitely recommend the hotel